A nightmare of a delivery company!!!
Having had the dispatch confirmation for a much waited goods delivery I was sent with a tracking link that does not work. After 35 minutes on the phone to customer services an agent acting like a robot more than a human being answered the phone 35 minutes later to say that their network is down, cannot give me an update or a date of delivery to my product, the driver may attempt to delivery anytime and driver will not call me prior to delivery and if I’m not home the delivery will be returned with a card left for me!!!
What a brilliant service!!! DXDelivery expect me to stay home out of work waiting for the delivery to turn up anytime not knowing when it’s going to be delivered could be today, tomorrow, next year or light years after.
Then the agent just hangs up the phone in the middle of me asking a question and never calls back.
The fact that this type of crook businesses are allowed to operate is beyond belief. Customer satisfaction means nothing to them as long as they get to dump the goods at customer to their satisfaction and claim the payments from vendors...
Do not ever use this delivery company.

Updated 18/06 22:00
Received a reply from DXDelivery saying that their network was down due to being hit by thunderstorms last night so still unable to provide with tracking info. In the meantime while their network is down the drivers are carrying out deliveries while customers have given no clue whatsoever when the goods are delivered. I managed to get mine delivered thanks to my Rig Door bell and running home from work to be there for a second delivery attempt.
Now when the product is delivered, it seemed it's not the DXDelivery's network that was hit by the thunderstorms but it was my brand new expensive bike that was hit by the thunderstorms!!!
The box was all ripped and trampled and the driver casually said that something must have fallen onto It but the bike seems okay...
How this company is still operating with such poor standard is beyond belief!!!