Vodafone UK is the worst of all phone companies! My contract allowd me to get a new phone, the old one was broken. When it arrived I tried to install it via my computer, as I did many times bevor, but it did not work. I tried other ways and consutlet an Iphone expet, nothing worked Then I tried to contact Vodafone to ask, where I can send it back, there was not adress on the parcel. After 2 hours! with bots and voicemails I gave up. Same procedure the next day, when you finaly get somenone on the phone, they have no clue and can not help at all, they give you a number and you are back to endless voicemail again. NO CUSTOMOR service at all. The shops are still closed inthe UK, and the time that allows me to send back the phone is soon over. This is Kafka, never again a contract with Vodafon.