Delivered to the wrong address and was…
Delivered to the wrong address and was chased up immediately but customer service was shocking. How can online chat farmed out to another country be of any help to a customer looking to get in touch with a driver and help them by informing them that they have delivered to the wrong place. Seriously in this day and age woeful and absolutely bottom of the barrel.
June 9, 2020
Unprompted review
Reply from Yodel by InPost
Hi there, I would really like to help with this. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you, Social Media Team.