!!DO NOT USE!! Wish I could give ZERO stars.
!!DO NOT USE!!
Received a text and e-mail this morning at 8am informing me.
Quote:
Your MD IMPORTS LTD parcel XA2470280 will be delivered by Alexandru from Parcelforce today and it should be with you between 08:50am and 09:50am.
Unquote:
9:50am came and went and the tracking site repeatedly said it was 'Out For Delvery' right up to 5:30pm this evening when it then claimed.
Quote:
'Delivery attempted' There is a problem with the delivery of your parcel. Please check the tracking details below and our enhanced help for additional information on the status of your parcel and what to do next.
Unquote:
1) Outright lie as NO attempt was made as I have a very loud entry buzzer and would definately have heard it!
2) You cannot get through to anyone other than an automated response that eventually loops back to main options. (Impossible)
Now I live in 'South Essex' and their Depot is in 'North Essex' so how they even thought they would get here for between 8:50am and 9:50am is beyond me? Also the tracking site says delivery was not attempted till 5:30 anyway!!??
This is not the first time this has happened with 'ParcelFarce', and I suspect what actually went down was along the lines of:
"I'm not driving all the way to South Essex to deliver just one or two Parcels. I will keep them in my van all day and then claim 'Attempted Delivery' so I can knock off early......."
Now I cannot prove this but conversely, they are blatant LIARS!!!!
Would give ZERO stars if possible.
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