Review of JD Sports


Rated 3 out of 5 stars

Ordered pair of Nike cycling…

Ordered pair of Nike cycling shorts.super quick delivery but product itself is very bad quality. Nike is my favourite brand for workout clothes/trainers but those shorts look and feel like total joke. Material is awful and cheap and super see through. Planned to return them and after an hour trying to grate return lable online ( website froze constantly and didn't give me option for return country other than Christmas Island!!!!!! ) I found out you have to pay for your return. What a joke!! I will never order from JD again for that reason. Non of the main retailer's ask to pay for returns these days. Shame on you JD!!
Update- when i finally managed to grate return label and pay £2.50 for postage fee ,I dropped it off to the post office. It took about 2 weeks to get my refund. Not too bad.
Overall not too bad service but I wouldn't order again because of they charge for returns.

June 1, 2020
Unprompted review

Reply from JD Sports

Hi there,

Thank you for taking the time to update this review.

I am sorry to hear that you were unhappy with this but I'm glad to hear this has since been resolved.

Please note, we do offer a free returns service with Asda through our online returns service.

I would like to thank you for this feedback though as it does helps us to improve the service.

We hope to be hearing from you again soon.

Kind regards,
Bekki
JD Sports Online Review Team