Books are overpriced in general. Even when you have ample inventory, you price them all well above the used book market. I bought more from you when I could get a book with shipping for about $3. Now, most are closer to $7. Also, your ads boast free shipping or discounts that are illusory because the total cost works out the same as without the discount. The free book is a decent gesture, but the shipping is still high (I.e., the book is not free).

Thrift Books asked me to review them via email. I did, as you can read above. Then they replied, sort of. The reply was non-responsive to the issues I identified in my review. They apologized for "any inconvenience". This suggests to me that they sent a canned response rather than read the review, which further suggests that they do not really want feedback. They just want to change the review to a fully positive one.

I gave three stars because this company is not a bad company, just a mediocre one that does not pay attention to its customers' feedback.