Review of Thompson & Morgan


Rated 1 out of 5 stars

Disgusting Quality

If I could give zero stars I would absolutely disgusting quality and service .Ordered plants some time ago had to send an email to chase them up no reply .They arrived today well they were dead very poor quality little plug plants meant to be Nemisia Vanilla Mist all I got was dried up plants all dead .No phone service to complain and I have not had a reply yet to my email asking where these plants were.I would not recommend this company at all. Other garden plant companies I ordered from have delivered on time and good quality . I dont believe any of the 5 star reviews and certainly would never use thus company again .Save your money and take heed of the negative reviews I wish I had checked them out on Trust Pilot first .

May 27, 2020
Unprompted review

Reply from Thompson & Morgan

Good Afternoon,

Please accept my sincerest apologies.

Please do get in contact at the following email address:

socialmedia@thompson-morgan.com

If you can include your order number/full postal address, a brief description of the problem(s) & an outline of how I can resolve this for you, I'll be more than happy to take care of it for you.

With best regards,

Richard

PS. Please allow me up to 48 hours to respond to your email. Thank you