I ordered a particular jigsaw for a friends birthday on 5/17/20. It was to be sent to and picked up at the Lowes in Greenport, N.Y. I checked the status of the order daily, with no change until this morning. A week after I placed the order, they cancelled it. No email, no notification, no nothing. I tried contacting "customer service", but I didn't have "45 minutes or more" to waste sitting on hold. DO NOT USE LOWES.COM !!!!! I ended up at Harbor Freight, and bought a better tool for the same money. If you have an alternative to shop at, avoid Lowes. This is a company that just does NOT value you as a customer.

Just as a footnote, I took a 20 minute ride to a Harbor Freight store following the Lowe's Screwjob. I got a better tool, on sale for less money, no hassles, no bullish*t, and was in and out in under five minutes. Guess who my new tool store is?