I sincerely wished that I had read the…
I sincerely wished that I had read the reviews here before shopping at Selfridges. I purchased the international Selfridges+ shipping package for 40£ and then made two orders on the weekend.
The first order shipped first thing Monday morning, all good I thought. But then I realised that the second order was on hold, payment was "pending" it said. I checked with my bank and was informed that my credit card had been charged for this order already, in other words, no payment was pending. I e-mailed the customer support twice, asking for a clarification. 3 days have now passed and they still have not replied to me.
I found it really bewildering that a reputable department store (or so I thought) such as Selfridges would conduct business in such a way. I am really staggered that I will have to report the transaction as a scam and have my bank reverse the payments for both my second order and the Selfridges+ package.
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