Hi Elliot,

I'm very sorry to hear that you feel this way and I sincerely apologise for any issues that you've had with ourselves. I'd like to ensure this is addressed for you in full.
In order to do so, can I ask you to email over some details? Please provide your full name, address & account number, along with a copy of this review that you've left on Trustpilot. The email address to send this to is 'contactus@scottishpower.com', please include 'Trustpilot - FAO Chris' as the subject heading to ensure this gets to me as quickly as possible.

Kind regards,
Chris