Shambolic and totally misleading communications
Further to my earlier review/complaint I received email advising they were cancelling my fence paint order and I would receive refund. I paid £86 and they've returned £6 into my bank!! Absolutely furious at Homebase handling of this order. No way to get in touch with them to get this sorted so I've placed a further complaint via Resolver to see if that works. Regardless of the current circumstances this company are shambolic and will have lost a lot of customers through their mis management. The CSM should be removed from post........UPDATE, out of the blue received call from local store advising paint now available for collection. Told them I'd had email advising they had been unable to fulfill my order and I'd receive refund. Girl told me that must have been delivery refund only and reason only £6 refund. Told her I'd got paint elsewhere and she refunded additional £80.