Review of Namecheap


Rated 1 out of 5 stars

These people are incompetent. You will pull your hair out in frustration.

AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

These people cannot provide any customer support. I wanted to lock in long term rates and they prevented me from doing that. I am told they triple their prices after one year.

Worse I was blocked from logging onto my website and they did not have my email on file. So my simple email did not work, and my email was not working either. I was dumbfounded. I checked my receipt and my email was spelled correctly and LISTED ON THE RECEIPT.

THen some douche wanted all my private information, way more than needed to reset my account. There is no way I'm giving out my phone number from some Indian to scam me. These customer service agents, don't even understand how the proces work It was quite clearly on their own website that my issue was related to unlocking the IP on their end. The person I talked to who could not solve my problem was Prabaharan A. I hope they fire him.

I do not recommend ever considering this company. It is bizarre that they can't make this work. I read on their own website that in the case of my situation they needed to reset the IP. They refused to do that.

If you want to have stroke talking to a wall with long long delays before getting a response, and people asking questions you already answered, sign up with this worthless company.

They won't cancel my account now, so I will have to dispute this with my credit card company.

April 27, 2020
Unprompted review
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