Review of I Love Wallpaper


Rated 2 out of 5 stars

Damaged and useless!

**EDIT**
I would just like to update my review to say that I love wallpaper has now been in touch and have said they will send someone out to collect the damaged paper and send me a new order out, as much as I was disappointed with how it came and how long it took to actually get in touch with someone I am happy now knowing they are sorting it out for me and have apologised!

So I originally ordered wallpaper from Gowallpaper but when it arrived it was nothing like the picture so I decided to go with the original wallpaper I had seen on this site, I ordered 3 rolls as it was for a feature wall in my bedroom, it was due to arrive on Friday and I was delighted when it turned up Thursday afternoon, what I wasn’t delighted about was the fact one side of the box had been completely ripped open tearing most of the wallpaper with it! No wonder the woman who delivered it drove off the second I opened the door! Since then I have tried to contact them through Facebook as I couldn’t find a contact us bit on their website, after 2 messages on Facebook I finally received a reply that then asked me to email or call them! I have since sent an email with pictures attached and you guessed it still no reply!! Me and my partner were suppose to be wallpapering this weekend as it’s the only time off we have at the minute to do it and now I have no idea if they are even going to sort it let alone be able to finally decorate my bedroom, very disappointed so far!

April 19, 2020
Unprompted review

Reply from I Love Wallpaper

Thank you kindly for the updated review, we hope to resolve this for you as soon as we can.