Review of Wowcher


Rated 1 out of 5 stars

Placed an order on 31st march

Placed an order on 31st march, it should have arrived on 6th April it's now the 14th April sent 3 emails. They say to click on the link to your account which provides no answers at all. This is the first and last order I will be placing with wowcher. Just glad I didn't buy the rattan furniture

April 14, 2020
Unprompted review

Reply from Wowcher

Good morning Nick,

I am sorry to hear you have not yet received your order.
You will not be aware, but you have a case ID on email, and every time you open a new query regarding the same issue, you will create another case which makes the progress harder to track and you stand to duplicate actions already taken and possibly delay your resolution.

Please respond to the last email you received from us so we may take the next steps for you.

Kind regards, Erica