I recieved my order but it took over a…
I recieved my order but it took over a week to come. Quality of fabric is ok but It did look brighter and nicer in picture. After reading all the bad reviews I can't be bothered to return it but will not buy from them again in future
Reply from Myfabrics
Dear Customer,
We’re very sorry to hear you had a bad experience with our company during this time. In the wake of Brexit, we were overwhelmed by a combination of high order volume, COVID-19 workplace and warehouse regulations, and new shipping costs, rules & regulations that we needed to comply with. We have been hard at work to improve our processes over the last year and hope to continue providing you with excellent products in the future. MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website. We apologise for any inconvenience caused by this misunderstanding. As of October 2021, we have moved shipping carriers in order to ensure better, faster and cheaper shipping for our customers.