Mistakes Keep Rolling
This is the first time I used Iceland online delivery and wouldn't use it ever again!
The delivery man has no uniform or badges and he just showed up on my door. He didn't hand me any paper receipt nor let me check the items. He just handed me the stuff and left. I found it so unprofessional.
4 items missing or incorrect and substituted with cheaper products without any refunds. I called the customer service whereas the waiting time is horrible - more than 25 minutes.
They managed to refund the incorrect items but guess what, they refunded amount less than I paid! So I have to call them again which took me another 25 minutes.
Just avoid Iceland delivery!
March 8, 2020
Unprompted review