Brilliant
Ordered a shower Tray and Shower Screen. Great choice and very competitive prices. Great website with plenty of information. Checkout was easy with great payment options. Free delivery too which was a big advantage over over sellers. Only downside was i was expecting 5 to 7 days delivery but it arrived within 2, a good thing but could of caused a lot of problems if i wasn't home as i wasn't expecting it. Great delivery driver who worked for them. Everything in perfect condition and well packed. the only negative thing i can say is No updates on dispatch, in fact if i log into the website now it will still show as processing order!.and i ordered on the 15th September.
Highly recommend Shower Trays UK, just be wary of when you might receive your goods. Thanks Shower Trays UK very happy customer.
Reply from Shower Trays UK
Good afternoon,
We really appreciate you taking the time to leave this review.
Firstly, I would just like to apologise for the lack of communication in regards to the delivery of your order. Having looked into this I can see your order was delivered directly by our supplier, who should have contacted you to book in this delivery, however I sincerely apologise if this was not the case. We are currently looking into this as we see frequent delivery updates as a key form of communication with our customers.
Despite the above, i'm thrilled to hear you had such an excellent experience shopping with us. Our website development team work hard to ensure our website is as user friendly as possible to assist customers in making their purchases. Therefore, we are very pleased to hear that you found our order process simple and easy to use.
I am as equally pleased to hear that you are happy with the quality of the items purchased along with how they were properly packaged.
Thank you again for our perfect 5-star rating. We hope your experience shopping with us is enough to have you shop with us again in the future.
Kind regards, Emma