Delivered to the wrong address but somehow managed to claim it was someone with my name who signed for it.

Had to go back via the seller to rearrange the delivery.

Explained to both the seller and dpd that I am unable to say when this person (whom I don’t know) will be in for collection. Suggested either or both a collection is made in the evening when people more likely home or leave a calling card exposing the error and ask them to make contact to arrange the collection.

No.. instead ‘I’ simply get told by text when dpd will be attending at this other address to collect the parcel, followed by another telling me ‘I’ wasn’t at this other address when they called to collect.

I tried.