Review of PANDORA UK


Rated 1 out of 5 stars

Be aware avoid pandora online

Ordered a pandora bracelet for my wife’s birthday with some charms online end of November received them just after Christmas I don’t know why it took so long. Turned out to be wrong size spoke to customer service at pandora asked to send back just the bracelet which I did filled return form stating which size I wanted an exchange with 3 weeks later no joy called pandora this Monday was told there are 3 in the size I want is on way to get delivered to me just to see an email 2 days later saying I’m getting a refund. Rang pandora customer service they can’t help me they don’t know why I was refunded there manager can’t speak to me cause he has a long cue of people waiting to talk to him. Now I’m stuck with the charms Thanks for ruining everything

February 5, 2020
Unprompted review

Reply from PANDORA UK

Dear Boygkhany,

We would like to thank you for taking the time and effort to leave this review on our Trustpilot website. We’re very sorry to read you’re having issues with your online order. Our dedicated customer care team will happily assist you on either estore-uk@pandora.net or 0808 234 5431.

Best,
Pandora