Review of ao.com


Rated 4 out of 5 stars

Good price but disappointing delivery experience.

Good price and delivery was on the expected day. Slightly earlier than expected time but that was good for us. It soon became clear why it was a bit early. The delivery guy obviously didn't want to cut into his early finish as he made all sorts of fuss about the difficulty of bringing it through the house. It was probably a ploy to get a tip but it didn't work. I eventually told him to leave it on the front and brought it in myself. It wasn't rocket science and I'm not a professional delivery man. Would still recommend A O though.

January 18, 2020
Unprompted review

Reply from ao.com

Good afternoon

Thank you for taking the time to leave us a review!

I'm delighted to hear that you've now received your item and I hope the early delivery didn't caused you too much inconvenience.

I'm sorry for the issues that you experienced with the drivers bringing this into your property and I hope this didn't cause too much stress. It is great that the item has been successfully delivered!

Kind regards

Matthew
ao.com