I wouldn't even give these clowns a 1 star.
Unfortunately had to have items delivered to me upon ordering from Studio (& Hermes are there 'preferred' delivery company - obviously trying to keep costs down).
The delivery driver (who has been the same each and every time - I have his photo on my emails as confirmation of delivery form Hermes) has forged my 'signature' (my initials) to tell me my items have been delivered. The one day delivery was made, my neighbour accepted the parcel and yet it was still my initials that had been used (obviously should've been my neighbours signature, I was married at this point and not even using those initials AND I was at work.)
I then made a complaint to Studio who tell me this will be resolved on any future deliveries.
The next delivery I got was then launched over the back face resulting in damaged goods.

Hermes. You are an absolute joke.