Review of Just Eat


Rated 1 out of 5 stars

Incompetent

Ordered food for an office party, that was supposed to be delivered at 11.55am on 23.12.2019, however at 11.20am they called to cancel, with the place saying that Just Eat sent it over too late.

Absolutely disgusting, leaving us without any food for our party even though it was ordered hours before.

I then rang the customer services who are based in another country, who were incredibly unsympathtic and told me to order from some one else, however by the time I had got through to them, I had 20 minutes.

December 23, 2019
Unprompted review

Reply from Just Eat

Hey Mark, thanks for leaving this review for us, we're sorry to hear this experience hasn't gone as planned and we hope this was resolved swiftly for you.

If you still need a hand, pop an email over to us at trustpilot@just-eat.co.uk with the order details, and we'll take a look into this.

Thanks
Shane
Social Media Team