Really rubbish company! My washing machine is on the recall list. The web site is not working. The recall line is not available. My supplier gave me another number to call that queued to a while then hung up. They sent me a text to go to the web site which of course is not working and gives a phone number that is unavailable! Echoes of ‘There’s a hole in my bucket dear Liza’! I have been a loyal Hotpoint user for 45 years. Never again! I will buy other makes from now on!