I ordered a Fridge-Freezer and Washer/Dryer through Currys over the Black Friday weekend as mine had packed up. I paid for the remove + recycle and installation services for both, and selected a day to be delivered. I only read the reviews on here after having paid for everything, and was a little anxious.

However, I received a text from Currys/ Team KnowHow the night before my order was due to say what time slot they would the next day. At the start of that time slot I received a call from the Team KnowHow representative saying they were around 30 minutes away, the phone manner was a little abrupt, but to the point.

The delivery turned up just after 30 minutes later. They disconnected and removed the old appliances, removed the packaging from the new appliances and installed them, and put the washer on the first wash all within around 30 minutes.

While not the friendliest of people (they did admit they were very busy - and it was a Sunday) they were punctual, efficient, and were careful not to damage anything.

Overall I was very relieved/ pleased with the level of service.