No longer offer that special John Lewis experience
Rang to complain about the response to my last post as Le Creuset are adamant their stainless steel pans shouldn’t rust, and I’m unimpressed with the incineration by John Lewis that I don’t wash my pans. Was told someone would call me back between 4 and 8pm that night. They never did.
November 10, 2019
Unprompted review
Reply from John Lewis
Hi Darren, I am really sorry for any disappointment caused by my last response. Rest assured, this was never my intention, but having looked at it I agree that it could have been better! I understand you have since been contacted by Angela from our Customer Relations Department. - Matthew