Had to wait around 45 minutes to an hour at the airport to ensure we had a full coach.
Also no return coach so had to get a cab, my fault (maybe) because untill you read the small writing saying book your return journey 48 hours before your pickup date, even though you already have when booking?
I believe you should be told this at the airport desk for those of who have missed the notice or have notification on the buses, because all you want to do is reach your holiday destination.