ordered 2 gpu's one of them poor…
ordered 2 gpu's one of them poor condition post mining card with moded bios took it to store to exchange it for voucher asked specificly for voucher to buy other as refund to card takes 3 days , said they will give me voucher but instead sent money to card
Reply from CeX/WeBuy - United Kingdom
Hi Eric,
Thank you for your review.
I'm sorry to know that one of the GPU's arrived in a poor condition and the store refunded you to the card when you asked for a voucher.
As we deal in secondhand goods, our items may not be in a pristine condition, however, the condition of the item shouldn't impede the functionality of the item.
Your review has been highlighted to the management of the sourcing store so that items are cleaned prior to shipment to ensure instances as such are not repeated in the future.
Our store usually refunds online orders to the original payment method to avoid any discrepancies in the future.
You're welcome to contact us for any queries through our support page: https://bit.ly/2NjQIfd and we shall be happy to help.
Regards,
Asif