Honestly the best customer service I have come across for any service. I had a leaking oil tank and was informed by a genuinely concerned member of staff. I was refunded my money and then received a follow up call to see if all was okay. Once I had the tank repaired I made a new order which was then followed by another phone call to ensure all was well to deliver and was okay before they released. They had obviously taken note for the 3 months between the orders.