Hi Zaid

Thanks for taking the time to leave us a review. We're gutted that you didn't get our usual 5 star experience.

I'm very sorry to see that there was a problem with your order. I'm very pleased to see that the issue has now been resolved.

Please feel free to get in contact with us if we can help any further. You can get at us here - www.footasylum.com/page/contact/

You know where we are if you need us. We're here for you from 08:00 to 22:00 weekdays and 08:00 to 19:00 at weekends.

Jane