Review of J. Rotherham


Rated 1 out of 5 stars

Unreliable and disappointing !!

They Cancelled my fitting date the day before installation of granite worktops leaving my family without a kitchen for another week without explanation. Finally turned up just over a week late and fitted the granite tops one with a big chip on the edge and with tram lines through the whole length of the worktop. They were very unresponsive to emails and the customer service was a complete waste of time . Finally they came 4 weeks later to create a load of dust in newly painted kitchen grinding away the chip and dirty tram lines. End result was ok but wish I had looked at reviews before signing with wren kitchens as the same worktops elsewhere would be around £800 cheaper .

September 4, 2019
Unprompted review

Reply from J. Rotherham

Hi Mike,

Are these issues still ongoing? If so please provide me with your reference number and I'll speak to our installations help desk in order to get them resolved for you as swiftly as possible.

Regards,

J Rotherham

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