Disappointing Customer Service
The purchasing process was easy and straightforward and at a very competitive price. The 'after care' from Customer Service on a simple query was very poor and unhelpful. Will think twice about using Staysure again.
September 4, 2019
Unprompted review
Reply from Staysure Travel Insurance
Dear Mrs R
Thank you for your review.
I apologise that you felt the after case from customer services from poor. I will pass your comments on to the relevant department as feedback so that they can improve these services in future.
However, I am pleased that you found the purchasing process easy and straightforward.
Kind regards
Katie