Hi Nassar,

Thank you for taking the time to leave us a review.

We are sorry to hear that you were not happy with the rate you received.

We have been in contact with you directly and given you a full summary of our findings.

We hope you continue to use eurochange for your future currency needs.

Once again I sincerely apologise that we did not meet our usual high standards and would like to assure you that this is a very rare occurrence.

Kind regards,

eurochange Customer Services