I attended the Birmingham store in May and was not impressed with the measuring service. They measured my shirt size but not my waist and leg. Anyway, I purchased several non-iron shirts and other garments, totalling to over £500. I was initially quite pleased with shirts however, after a few wash and dry cycles, the shirts have began to shrink. Also, even after drying, the shirts still have creases. I believe it is now too late to return these items.

Also, I have been trying to purchase a cotton/linen slim jacket but they never have my size in stock. I have been trying for months.