Absolutely shocking do not waste your time.

I ordered a $100 VPS from them. We started the set up here is a list of the issues in no particular order.

1. Depreciated DNS software installed. Opened a ticket they replied saying it was fixed it was not. Lots of messing around taking screenshots of WHM and posting them in replies.

2. Asked to have cloud linux installed was told I could not as they did not support it on their vps. THEIR VPS? The whole point of a vps is being able to choose your hosting environment this was supposed to be my VPS. They DO offer it on their dirt cheap shared accounts, their reseller accounts and their dedicated servers but not on the VPS.....insane!

3. VPS was litespeed powered I specifically asked when ordering (they had two versions not worded the same as the litespeed packages on the litespeed site) if I was ordering the version that worked with the WordPress litespeed caching plugin. I was told YES. HOURS later after migrating one site I realise they have just installed the server litespeed but not the caching module so I was NOT ordering the right version despite specifically asking before I ordered.

4. After migrating the first site and waiting for them to sort out the litespeed issue I ran a GTMETRIX speed test. Time to first byte uncached was 2.7 SECONDS!!!!! Shocking!!! Their processors are 2.4ghz so very standard.

5. Along the way there was a dns issue they said wait for propagation, when that was really slow I asked again and they had not edited a DNS zone on the machine correctly. Bear in mind this is supposed to be a fully managed VPS.

On the Cloud Linux issue I actually found the support staff rude. It was very much a case of "We don't support it sorry" I asked what practices they had in place to cage accounts or balance resource usage if I couldn't use cloud linux. Was told they do not cage accounts and it was up to me to monitor my clients for over use of resources so much for fully managed I would have thought usage monitoring would come under server management.

All in all I wasted a whole and very long day trying to get a managed VPS set up and never got there. Half way through the process I got jittery with the level of service and asked for cancellation, then after calming down thought I would give them another chance. 7 Hours later I wish I had not bothered.

The final chat I had was with sales as I was not getting a reply from billing re upgrading the lightspeed to the more expensive version. Perhaps 15 comments back and forth, that would normally be what a 2 -3 min chat. Nope, the replies were that slow it took 40 minutes while I sat there waiting like a moron.

If you are looking for seriously fast VPS with quality support unfortunately despite their claims it is not at A2 Hosting.

Shocking A2 you are nowhere near as good as you think you are.