Although I have had no experience with claims I have always felt Quote Me Happy are very easy to deal with. Almost anything can be updated or changed online with ease. Have been with them for a few years now and am happy to see they don't seem to gouge their loyal customers as I have never been able to find a quote that is worth my while to switch to. You also have to opt in to auto renewal which is a refreshing change to many other insurers out there who try to force you to renew.