Took my money on 7th of month. Said dispatch by 12th (which is long in today's world of Amazon). Delivery scheduled for 16th. Called on 16th. Order will take a little longer to dispatch?? Needed item for a birthday party,asked if they could ring the warehouse to find out what's going on. Was told they cannot phone the warehouse. The process only allows an email with 24 hour wait before they will get back to me. In a world of automation, messaging, drones and space travel, Wayfair haven't figured out how to care for customers by making a call with a telephone. Cancelled order and cancelled account.