ORDER#:CSTM_7ODPGLEF2A1 / INVOICE#…
ORDER#:CSTM_7ODPGLEF2A1 / INVOICE# SSPL615863
I had the worst experience dealing with two of their arrogant associates Asha Pathania and Venkata Ramana Reddy Bora.
They made me pay the full amount on the pretext that I will be granted lifetime access to the latest content always.
But after making the payment they took a U-turn and are now telling me that it would be limited period access.
Now when I am asking for a refund they are saying that their job was to sell the course and I must contact the relevant department/team for after sales support.
The support team is unreachable and 24X7 support makes me wait infinitely.
Reply from simplilearn
Hi Puneet, I am very sorry to hear that we failed to meet your expectations and did not provide you an enjoyable experience. We strive to be much better than what you experienced. I tried connecting with you to discuss your concerns but the call failed. I have given you lifetime access to all the self-paced learning courses in your account. Please check the same and confirm by emailing me at ishani.bhowmik@simplilearn.net.