Review of By Miles


Rated 2 out of 5 stars

Suspicious waste of time

I have just wasted time going through the process of being offered a tasty 'quick quote' - yet after I filled in all of my further, personal information, suddenly 'restrictions from the underwriter means we can't insure you right now'. Whaaaat? No other explanation. Great concept but seems like a clever ruse to mine personal info. Disappointed as I found the site as a result of an alleged national newspaper article. Maybe I'm paranoid, but I'd still say: avoid.

June 1, 2019
Unprompted review

Reply from By Miles

Hi there,

Thanks so much for you interest in By Miles and very sorry to hear you weren't able to get a quote with us! I appreciate it does take time and effort to fill in a quote so am sorry you were disappointed.

We are new, so our underwriters have quite strict acceptance criteria at the moment, but as we grow we're continually working on improving the range of cover we can offer. I can assure you we're keen to be able to offer cover to as broad a range of drivers and cars as we possibly can.

If you would like to email your details to support@bymiles.co.uk, I'd be more than happy to look at the quote for you and give you a more detailed answer as to why we might not be able to insure you right now.

Kind regards,

Rio