I have been with Good Energy for almost 5 years. They are always easy to talk to & very communicative on updating & including you with their business direction. Just recently my boiler broke & I was at a loss as to where to start my research, my first point of call was to call Good Energy to ask for any advice on boiler efficiency, as they talk to you like a friend, I am always satisfied. Their service may be slightly more expensive than the mainstream but you gain a personable human service & take pride that you are supporting an environmentalist company, I have recently invited friends to join & would highly recommend to all.