Unfortunately both lampshade stands were faulty, so have to be returned. The marble base on one stand was damaged, whilst the screw on the brass pole was too short to secure to the marble base on the other stand. I suspect that this stand had already been returned by another customer given the state of the packaging. All very frustrating because the time and mess caused by unpacking, trying to construct and repacking the parcels; the already damaged polystyrene packaging went everywhere!
On a positive note the customer service experience (ordering, delivery & returns) was excellent.