7th no delivery in a row
7th no delivery in a row. It's only been a week since my last one star review of the farce that is yodel, and I unfortunately the latest purchase I made also went through yodel, guess what... Sat in the house again while the website says 'sorry we couldn't find your address'. Same thing every time, funny how DHL, royal mail and others never have a problem. Is it any wonder that a quarter of the reviews your company has on here is one star? A quarter! That's shocking by anyone's standards. I'm still waiting on your customer services to sort out my last non delivery. Total waste of time company
Reply from Yodel by InPost
Good afternoon Rikky, I’m sorry to hear about the experience you’ve had with us recently. I will gladly address your concerns. Please email socialmediaescalations@yodel.gnatta.com with the first line of the delivery address, postcode, your full first name and surname as well as your tracking number. To ensure the best course of action is taken can you also include a link to your review to refer to. Thank you, Social Media Team