Review of Goldsmiths


Rated 1 out of 5 stars

Will not be buying from here again

Will not be buying from here again. Ridiculous delivery policy. I ordered an expensive watch, so you'd think they could spend a little more money with their courier.
NO.
Got confirmation of delivery "by end of next day"
I called Goldsmiths and said can you give me a time slot?
Their answer... NO must have my signature
Safe place...? NO. Must have my signature
With neighbour...? NO. Must have my signature
So I'm expected to give my employer no notice of needing an entire day off to wait for this delivery.
I called Goldsmiths and advised them it's not 1980 any longer. It's 2019 and surely they could make arrangements.

... You guessed it... NO

DHL, were equally scathing of them, saying Goldsmiths would not agree to anything else in their contract with them, adding that "We get loads of failed deliveries with them"

December 30, 2018
Unprompted review