Unpleasant first time experience
Paid 4.99 for express two day delivery to Ireland on Monday 17th of Dec and still haven’t received my parcel. Rang DHL and they advised it’s because I didn’t enter an eircode ... your website does not provide an eircode option when typing in an address and this comment from DHL is ridiculous as eircodes weren’t even invented 3-4 years ago so how did DHL run a business before eircodes were invented ?
I now have to organize a lift as I don’t drive to the DHL warehouse which is 25 mins away from where I live to pick up my parcel and I’ve been told it won’t be able to collect it until the 27th of Dec.
I wanted these trousers for my Christmas party on Friday dec 21st hence why I paid for express two day delivery to Ireland.
Really upset.
I didn’t get two day express delivery to Ireland so I expect to be refunded for this.
Awaiting your response.
First time buyer from your website and it’s been a horrible experience so far to be honest.
Jenny
Reply from Parisian Fashion