Very angry.

I called Adrian Flux insurance for an insurance policy for my son who is a new driver. After getting a quote from MoreThan, I called Adrian Flux who were a bit dearer (about £200). They totally miss-sold the policy to me. They lied about their policy and their 'smart box'.

They also made some serious libel remarks about MoreThan saying that MoreThan charge £80 to remove their tracker. This is true, but only if you want them to remove it. You can keep it after the policy expires or remove it yourself (a simple process). If you want an engineer to visit your home and do it for you, yes, they will but for a cost. This is the same as the 'smart box' which is self installed and SELF REMOVED by Adrian Flux!

I asked Adrian Flux if the smart box offered real-time tracking (like the far more advanced black box by More Than) was real time tracking. They answered YES.
THIS IS A LIE and I only found this out after parting with almost £1,700!

I asked if I was concerned where my son was if he was not answering his phone, can I find the car, they answered YES.

This is a LIE. The tracking is only available the next day. Unless the vehicle has been an accident or the panic button is pressed.

It was made clear that it was a REAL TIME TRACKER. It is not, yet Adrian Flux were 'more than' happy (pun intended) to LIE TO ME and BAD MOUTH the competition.

If you lie to them (or any insurance company) on your policy, believe me, you WILL be penalised, but Adrian Flux are happy to lie to you.

Take what they say with a pinch of salt, LIE LIES LIES

Edited since the response from Adrian Flux.

You have implied that you cannot find my details, utter rubbish. My name is pretty easy to find as I also have motorcycle insurance through you which I will not be renewing. You have already been in contact with me admitting the insurance policy was mis-sold and offering me a full refund and cancellation. I do NOT Accept this. I paid for a policy that has a live tracker, if you cannot provide one, they you can simply purchase one off the shelf and provide it. You are legally bound by the contract formed and PAID FOR, and I will seek legal action if I do not get what was promised to me as part of the near £1,700 paid!