Hi Darren,

Thank you for your review.

I'm sorry that you found the planning and ordering process to be over-complicated. As you are adding to a kitchen purchased by the previous owner of your property, a new account has to be set up for you, and a contract signed.

There is no reference to you reporting any dissatisfaction in your account notes, but If you require any assistance, you can reach the team on 0345 127 7008 or via e-mail; customercare@wrenkitchens.com.

Thanks,
Adam