Whenever I submit a claim, I always have to confirm the amount you sent back to me. I had a traumatic experience with you. My receipt was around $200, but you only reimbursed 100 dollars. I filed a complaint and you gave the exact $200 amount.

I relayed this experience to the our org, and now they are worried, they are now checking each and every amount you reimburse.

Org will think twice with renewing the contract with you if someone experience the same thing again.