So if you spend £10k annually on the card, you'll get a 2-for-1 travel with a Companion Voucher which enables you and a lucky guest to travel with you on the same flight/cabin for free, perfect.

The downside, recently I have several transactions on pending which will make me exceed the £10k annual pending target, however, there is currently £60+ worth of transactions pending but the £63 transaction was posted on pending 48 hours later from the original purchase date? Guess who just lost out?

Got in contact with the customer service rep and has informed me that I am 80p short off target, I repeat 80p short and the pending transactions are pending and cannot be added to the target of £10k as they have not been cleared. Really?

As a result, I did not qualify for the 2-for-1 travel with a Companion Voucher and this has left a very bad taste in my mouth to argue over 80p when spending literally over £10k.

Is this a fault on the customer side or bad customer service? Overall, very shocked and disappointed with American Express lack of customer service provided. Bloody penny pinchers!

I will certainly pay off the card, cancel immediately and look for alternative.

Future customers BEWARE!