Turned and very good new (4) Star leaf.
These are my own personal opinions and perceptions based on a new account customer experiences.
(Added) 21/05/2020.
After the awful report I gave them the company contacted me and I was fully compensated in abundance. The person I spoke to truly cared about the business...In this vein I have changed the (1) star to a well worthy (4) stars.
I don't like the pricing structures and I'm uncomfortable with the fact you have to pay the excess before the jobs done. However I've got to give it to them they care. I recommend this firm (Enjoy) +
Reply from HomeServe UK
Hi,
Thank you for making us aware of your situation. This is something we’d very much like to try and help get resolved.
So we can assist you please send us your contact details and we’ll be in touch. You can reach the team via heretohelp@homeserve.com.
Hope to speak soon,
Leah
Here To Help Team