Terrible
Terrible, they do next day delivery promos and they never deliver anyway...just seems like it's a sales game, yet they don't deliver on their agreement. To contact them is to email? Then you get a poxy response, prices are set at what they are for a reason. Can't fault their returns, other than that they are terrible, delivering through Hermes..They are shocking.
Reply from boohoo
Hi Mr P Hill,
Thanks for your feedback.
I'm very sorry that you've had some bad experiences with us.
It's very important to us that promo codes apply as expected and that returns and deliveries get where they're meant to be on time.
So we can investigate the issues that you have had please can you message us with more info on your orders and the issues that you have had.
Please message on facebook, twitter or email (customerservices@boohoo.com) and our team will be there to help you out.
As an dedicated online company these are our contact points and you may get a general email reply letting you know that we're looking into your message but our team should reply back to your message within 24 hours to investigate and help.
We hope to hear from you soon.
Carolynn