Booked a villa for an off peak season time and paid up the deposit ( over 500 euros ) received a cancellation notice a few weeks later and when we called all they had to say was that we lost your money. We also called the British letting agent who said they could do nothing. Now Guzman will not return calls and fails to return any money. In the meantime we are left out in the cold.

I highly recommend that you do not send, give or transfer money to this company as it does'nt seem legit. Avoid Guzman with all cost as you wont get customer satisfaction in any event.......

Everybody with complaints against this company, complain to " DEFENSON DEL PUEBLO O UNA QUEJA EN EL AYUN TAM IENTO " who apparently have the power to address these people in the proper manner (like a consumer rights authority)......... good luck everyone.